tag:blogger.com,1999:blog-7449503.post579927102883053508..comments2024-03-22T03:35:27.752-04:00Comments on Written Inc.: Dear Kodak...carmilevyhttp://www.blogger.com/profile/00360045114379957605noreply@blogger.comBlogger20125tag:blogger.com,1999:blog-7449503.post-66035853155184774662011-01-15T21:06:44.685-05:002011-01-15T21:06:44.685-05:00I'm really quite impressed with my PlaySport s...I'm really quite impressed with my PlaySport so far. Like the Zi6 which I totally wore out, it gets used a lot. Mostly because of it's portability. I'd have bought it even without the 'waterproof' claim but I definitely wasn't sad that it claimed to be so water-resistant. It's nice to think that I can pull it out in the middle of a rainstorm if I have to, without worrying too much about ruining it. That's enough for me. I don't expect to ever have any reason to use it underwater so perhaps I won't encounter the same problem that you did.Greg Fowlerhttp://frommybottomstep.comnoreply@blogger.comtag:blogger.com,1999:blog-7449503.post-86167655746644266212011-01-13T09:10:38.284-05:002011-01-13T09:10:38.284-05:00I guess given the Kodak Chief Listener follow up, ...I guess given the Kodak Chief Listener follow up, which was cool, are you going to take the plunge with camera #2?Mike Woodhttps://www.blogger.com/profile/14226759908852992699noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-88341227170447762122011-01-12T11:46:01.915-05:002011-01-12T11:46:01.915-05:00I have to agree, doghouse or not, it stated it was...I have to agree, doghouse or not, it stated it was waterproof. I think it is great that Kodak not only replaced it, but also took notice when your comments weren't specifically directed towards them. This is the kind of customer service all companies need to strive for, and it equals WIN!.<br /><br /><br /><br />I have another entry for the wet theme here. http://the-gearheads.blogspot.com/2011/01/frozen-wet-tp-129-and-one-last-favorite.htmlThe Gearheadshttps://www.blogger.com/profile/09564835854830223423noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-51529700932842464472011-01-12T09:58:35.736-05:002011-01-12T09:58:35.736-05:00Actually it is "waterproof" (though that...Actually it is "waterproof" (though that term covers a pretty wide range and "water resistant" is a better description). I know as I've dunked one. I'm guessing you got one with a bad seal that some how got through quality control. You did the right thing by writing and Kodak did the right thing by replacing it.That's the kind of company I like to deal with.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7449503.post-11778340108255245342011-01-11T19:28:28.067-05:002011-01-11T19:28:28.067-05:00Hey.. what is the rice in the bag trick? That migh...Hey.. what is the rice in the bag trick? That might come in handy one day..<br />Yeah, well I sort of see why the Mrs. says "hands off" now..LOL<br /><br />Glad it's back working and your money was not wasted. that iritates me to waste money on something un-fixable..<br /><br />Have a great rest of the week Carmi!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7449503.post-56642812228910363022011-01-11T18:46:08.318-05:002011-01-11T18:46:08.318-05:00Hey Kodak - way to step into the fray! Do Beth...Hey Kodak - way to step into the fray! Do Beth's business cards really say "Chief Listener"? Carmi - As long as you weren't in an 11' deep pool at the time, I'll bet Kodak will take care of you. But it's still your fault ;-)Jimhttps://www.blogger.com/profile/14744155949827908231noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-8120978268188969752011-01-11T18:22:33.271-05:002011-01-11T18:22:33.271-05:00Crud. We bought one of those for my 17 yo son. I...Crud. We bought one of those for my 17 yo son. I guess I'll have to warn him not to use it in the water.Elisabeth Blackhttps://www.blogger.com/profile/18081500403398798837noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-496686169042150232011-01-11T16:48:37.712-05:002011-01-11T16:48:37.712-05:00I have something I say to Padawan every time he bo...I have something I say to Padawan every time he borrows something of mine and brings it back in less than perfect condition that I think is appropriate. "This is why I can't have nice things."<br /><br />Just a note: when they say "waterproof" they really mean "water resistant." Which pretty much means you can get a little water on it and it will be fine as long as you don't let it marinate.<br /><br />I'm sorry that you're in the dog house. When I'm mad at Padawan because he's done something wrong he either makes me a special dinner or he gets me my favorite drink from the coffee shop. Or you could just try groveling.Chanelhttps://www.blogger.com/profile/18159248995263246944noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-17536661935213393762011-01-11T15:55:15.965-05:002011-01-11T15:55:15.965-05:00I'm not sure I have any suggestions for extrac...I'm not sure I have any suggestions for extraction but if you are ever in the neighborhood.. I have a really, really, really good doghouse for sale cheep. It is large enough to hold a child and a dog.. insulated with R11 house insulation in the walls, floor and roof. Has a light for heat, a fan for cooling and a removable flap door. It has a lovely linoleum floor and a covered porch in case you need to dine in the rain. All in all a good place for you to <a href="http://melange1.blogspot.com/2006/09/yes-max-theres-home-for-you.html" rel="nofollow">hang out when in trouble.</a>srphttps://www.blogger.com/profile/11751987787364198318noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-72614779455882644862011-01-11T14:27:48.505-05:002011-01-11T14:27:48.505-05:00Just keep being as sweet as Scooby and she'll ...Just keep being as sweet as Scooby and she'll forgive you quickly! After all you fixed it instead of tossing it out the door! Great work I say, Dr. Fixit! Oh yeah and the rice thing was pure genius!21 Witshttps://www.blogger.com/profile/00071361755673253230noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-14529749042295997432011-01-11T11:41:09.064-05:002011-01-11T11:41:09.064-05:00i spend a lot of time in the doghouse...
i am a ...i spend a lot of time in the doghouse...<br /><br />i am a trouble bubble kinda guy!~<br /><br />however in this case, this was not your fault and i think you got 8 guyz n galz backin ya!<br /><br />Bruce<br /><a href="http://bruceejohnsonjadip.blogspot.com" rel="nofollow">bruce johnson jadip</a><br />evilbruce<br /><a href="http://unfilteredstupidityabounds.blogspot.com" rel="nofollow">stupid stuff i see and hear</a><br />Bruce’s guy book<br /><a href="http://boyswillbemen.blogspot.com" rel="nofollow">the guy book</a><br />Dreamodel Guy<br /><a href="http://dreamodeling.blogspot.com" rel="nofollow">dreamodeling!</a>that guyhttps://www.blogger.com/profile/09171219082208472827noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-13681756094800589862011-01-11T11:38:54.080-05:002011-01-11T11:38:54.080-05:00Well, boogers...we just bought one of these becaus...Well, boogers...we just bought one of these because it was waterproof and figured it's be fun to use in the snow. This does not bode well...Thumperhttps://www.blogger.com/profile/02154314376352066709noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-36749043830487514142011-01-11T11:25:08.690-05:002011-01-11T11:25:08.690-05:00Hey Carmi-
Really sorry to hear this! Have you con...Hey Carmi-<br />Really sorry to hear this! Have you contacted support about this? If not shoot me an email via connect(at)kodak.com with some more info. <br /><br />Thx much for getting in touch on Twitter.<br /><br />Beth<br /><br /><br />___<br /><br />@KodakCL<br />Beth LaPierre<br />Chief Listener @KodakBeth LaPierrehttp://kodak.com/go/supportnoreply@blogger.comtag:blogger.com,1999:blog-7449503.post-76849313346284943352011-01-11T11:24:53.126-05:002011-01-11T11:24:53.126-05:00I had to read this based on the title. I am debati...I had to read this based on the title. I am debating what to do about my Nikon. My OLD camera was with me for 30 years. The new one did not make it through 100 pictures. Yet the store will not replace (thanks B.B. ~not) and repair is more than to upgrade.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-7449503.post-34721964036675092722011-01-11T10:58:04.924-05:002011-01-11T10:58:04.924-05:00Hey! Don't make me the bad guy! I never blame...Hey! Don't make me the bad guy! I never blamed you just the machine. I think we should return it, as it doesn't live up to what it promised!<br /><br />It did take cool under water scenes. Too bad we can't try it again!<br /><br />xoxoMorahMommyhttps://www.blogger.com/profile/12459319126426867558noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-9329246295279562422011-01-11T10:49:52.762-05:002011-01-11T10:49:52.762-05:00Technically it's not your fault. I sure would ...Technically it's not your fault. I sure would raise a stink with Kodak over the waterproof feature. They can't advertise that kind of stuff if it isn't true. It's false advertising and someone else might get duped. Sorry.fredamanshttps://www.blogger.com/profile/12445217103291725907noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-29845356593598337382011-01-11T08:58:11.682-05:002011-01-11T08:58:11.682-05:00Oh grrrrrrrrr! I am with the above 2. Return.
I th...Oh grrrrrrrrr! I am with the above 2. Return.<br />I think you did everything right in trying to get it to function up to its supposed state- but you shouldn't have had to!<br /><br />I once bought some drawers to hang in my closet. When they were finally assembled and hung according to the direction manual...they wouldn't roll completely shut. To this day I have 3 drawers on my closet wall with socks and shirts and everything else coming out the 4 inch crack above the next one.<br /><br />I tried EVERYTHING to get the company to "fix" the issue....to no avail.<br />In your case...this is a tad more important. Besides....it involves your wife and her gift!:))Dawnhttps://www.blogger.com/profile/07040738593336836064noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-86046335849172003952011-01-11T08:55:04.732-05:002011-01-11T08:55:04.732-05:00lol..well technically not your fault they said wat...lol..well technically not your fault they said waterproofRebeccahttps://www.blogger.com/profile/10213055916162799647noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-69758528449248046352011-01-11T08:34:50.527-05:002011-01-11T08:34:50.527-05:00Ditto w/Tabor... If anything, take the darn thing ...Ditto w/Tabor... If anything, take the darn thing back and get something that IS and has been proven to be guaranteed.. Could u have been the lucky one to get the one that wasn't assembled right? I think by writing a column about this may prompt the company to get back in your good graces and send u something upgraded.. Write to corporate, I did when I wasn't pleased w/the customer service when I bought a vehicle years ago and boy did I get action!. lolKalei's Best Friendhttps://www.blogger.com/profile/12331539743751163269noreply@blogger.comtag:blogger.com,1999:blog-7449503.post-8428774522191505632011-01-11T08:27:38.239-05:002011-01-11T08:27:38.239-05:00Not your fault...they said it was waterproof!!!Not your fault...they said it was waterproof!!!Taborhttps://www.blogger.com/profile/15257045780724471840noreply@blogger.com