Monday, September 27, 2004

Annals of customer service

Reuters is reporting that customers of British cable firm NTL were shocked by an expletive-laden front-end message when they called to report problems with their service. Anyone else have similar stories to share? It's a big world...I'm sure there's an ocean's worth of similar stories.

1 comment:

Trillian said...

It's what we all secretly would like to do, isn't it?